Holiday Inn & Suites Memphis Southeast-Germantown
7730 Centennial Dr, Memphis, United StatesView Hotel Details
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Holiday Inn & Suites Memphis Southeast-Germantown Guest Reviews
4/5
Very Good
105 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.0
Service3.9
Cleanliness4.0
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All Reviews(105)
Positive reviews(90)
Reviews with photos/video(2)
Negative reviews(15)
5.0/5
Outstanding
Posted on
2023年4月10日
My stay was great! Nice & friendly staff! Great location, beautiful spacious rooms!
Adrienne Daniel
Executive King Room
Stayed in
2021年7月
Couples
1 review
3.7/5
Posted on
2021年8月2日
The hotel was ok! Room was ok shower had a little hair in it but I cleaned it out myself.
Miss Perkins
Two Queen Room
Stayed in
2022年7月
Family
10 review
5.0/5
Outstanding
Posted on
2022年7月10日
Very nice hotel
Guest User
Mobility Accessible Standard King Room with Roll in Shower
Stayed in
2023年7月
Friends
30 review
2.0/5
Posted on
2023年7月21日
From check-in until midnight, the hotel has been without power. It must feel bad.
Original TextTranslated by Google
Manbahaowangbi
Stayed in
2023年4月
Business travellers
98 review
4.5/5
Great
Posted on
2023年4月15日
Hotels are basically goodNot bad except the front desk staffa bit arrogantAlso, I arrived at 12 o'clock and couldn't check in. I slept all night on the plane.I thought the hotel could take a shower and rest and go to the client in the afternoonBut I waited for three hours and there was no room. When I was about to leave, I was told to wait another 10 minutes. I was going to see a client. Why wait?The hotel facilities are relatively newThe hall is also bigWoke up late, don't know what breakfast is likeThere are many shops aroundclothesFitnessthere are restaurantsnot far away a red lobstorAte the weekend package for $36 ➕ tip 15%, and wine tax $49About 18-20 minutes from the airportA taxi costs 24 knives, depending on the time period
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6/
20
5.0/5
Outstanding
Posted on
2024年1月28日
Nice large rooms with comfortable beds and pillows for both those that like very firm to med mattresses. Bed felt new. Clean rooms with some new furnishing. TV control was old school and the shower was older but all functioned nicely. We unplugged the AIr/heated room unit by the window for the night we found it loud. We slept well. We would recomend.
Brian
Stayed in
2024年1月
Other
4.0/5
Very Good
Posted on
2024年1月21日
Hotel was nice with lots of restaurants close by. The clerk made sure to mention the restaurant opened at 530 in the hotel but they didnt have anything besides chicken *****s when we went there. The bartenders at the bar didnt know or care hiw to make a drink. The hotel was very nice and room was great, bed was comfortable. Amenities were awful
Lori
Stayed in
2023年12月
Other
1.0/5
Posted on
2023年12月4日
Hotel in general was good and clean, but our first night there 18 cars windows including ours were busted and cars broken into while parked in the gated lot.
Verified traveler
Stayed in
2023年11月
Other
3.0/5
Posted on
2023年11月13日
I requested a room with a shower/tub combo. Christine checked me in. She obviously dont read the notes smh. I got just a shower and the shower head sprayed one setting and the stream was so extremely strong, it kind of hurt. And forget calling the front desk. They like to just sit there letting it ring. I requested late check out, yet housekeeping kept bothering me, no doubt trying to rush me out. I couldnt even get a cart, i had to take 3 trips just to get my stuff ul to the room. Either get more carts or tell people upon check in the cart has to returned as soon as theyre done. They just be letting people keep the carts in their rooms. Ridiculous. Second time staying here and definitely not impressed either time. They can't even provide free breakfast after how much is charged to stay here. Smh.
Temperance
Stayed in
2023年10月
Other
1.0/5
Posted on
2023年10月24日
In all honesty, I love this hotel. Location, safety, staff, etc all love!! BUT…that damn construction at 8 am both Saturday and Sunday morning blew it for me. I come to this location to sleep in, relax and rest. I was highly annoyed by this and wish I was notified about the construction prior to booking.
Chelsea
Stayed in
2023年10月
Family
5.0/5
Outstanding
Posted on
2023年10月6日
Cindy and Brandon helped my mom and I check in and they were awesome!! Place was clean and there were a lot of options for dining. Look forward to coming back!
Regina
Stayed in
2023年9月
Family
5.0/5
Outstanding
Posted on
2023年9月27日
Best place I have ever stayed. The room was half the size of my house. The bathroom was huge. Secure parking. Dawn in the bar was fantastic. Atlantis worked the front desk on night shift. She deserves a raise!!! She is the best person I have ever dealt with. Very friendly and welcoming. Cynthia on days was amazing. Thanks for a great experience
rebecca
Stayed in
2023年9月
Other
5.0/5
Outstanding
Posted on
2023年9月21日
Great customer care. Close to many restaurants. BistroBar on property, if you want to eat here. Gated parking which made us feel very secure. Friendly staff.Will stay again!
Kebba
Stayed in
2024年1月
Other
5.0/5
Outstanding
Posted on
2024年1月17日
Staff approach to clients and always want to satisfy customers.
Takeisha
Stayed in
2023年12月
Other
5.0/5
Outstanding
Posted on
2023年12月21日
I love the staff and how easy and convenient everything is
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